I haven’t received an order I placed, what should I do?

If there is a problem with any of your orders from us please contact our dedicated Customer Service team:

By Email
You can email Customer Service here: enquiries@westminstercollection.com

By Phone on 0333 00 32 777

You can place an order or make a payment 24 hours a day, 7 days a week.  To speak to one of our specialist Customer Service Advisors, please call during our normal Customer Service hours, which are 9am – 5pm Monday to Friday.

Call cost 5.105ppm from BT Weekend Unlimited Plan.  Mobile and other providers’ charges may vary.  Calls may be recorded.

By Post
The Westminster Collection, PO Box 4848, Poole, BH12 9GB.